Per their dealer memo:
Garage Door Co Repair Pros has learned that Amarr Garage Doors (an Entrematic company) is asking dealers to inspect hardware boxes for defective and cracked residential end hinges for the SafeGuard system #102122 and 102123. This includes all pinch resistant residential models including the Stratford, Heritage, Classica etc. The details came in a Quality Memo #03-16 dated 08/16/2016 as shown below:
Immediate Action Required - Cracked Residential End Hinge
Quality Memo 03-16
August 16, 2016
Garage Door Co Repair Pros has been advised that Amarr (an Entrematic company) is changing the retainer which holds the glass on its full view doors from aluminum to pvc. This includes models Vista (VI1000), Amarr 3502, and Amarr 3552. The change will affect only the following standard colors: Clear Anodize, Dark Bronze Anodize, Black Anodize, and White (powder coated). This change is consistent with other manufacturers (ie Clopay, Ideal, Overhead, CHI).
Garage Door Co Repair Pros has received price increase notices from several of its suppliers. Amarr an Entrematic company has announced a significant price increase effective 08/01/2016. Amarr's price Increase is 5.0% on all residential and commercial sectional garage doors and parts.This means any special order placed after the first week of July 2016 or stock garage door order not picked up by 07/31/2016 will be subject to the higher
Garage Door Co Repair Pros has received information from Amarr (Entrematic) that they have reduced the in plant production time for their garage doors per the Dealer memo below. This shows a continued effort to improve the service provided by Amarr. The previous report of plant shutdowns for maintenance still applies. After the maintenance window is complete we expect garage door orders which are not stocked in the Chicago distribution center should arrive in less time.
Garage Door Co Repair Pros has received information from Amarr (Entrematic) that there will be scheduled plant production line shutdowns occurring January and February 2016 per the Dealer memo below. This may impact some of our customers by up to 2-3 weeks for orders which miss the cut-off date and are not stocked in the regional distribution center. The majority of our customers purchase doors from the EPS2 line and many are not special orders. Any customers affected by this maintenance will be advised by us directly.
Garage Door Co Repair Pros, an Amarr authorized garage door dealer, has just received a memo from Amarr that due to production issues the Olympus 500 and Designers Choice 500 garage doors have ceased production until 07/21/2014. Any customers ordering these doors will not be able to do this until after production resumes. Amarr also announced that the Classica 3000 series garage door will continue to have an extended lead time of 12 days in plant plus delivery - this is longer than usual 6 day but still not bad for this specialty product.