Warranty policy - parts and labor guarantee and conditions.
OUR SERVICE GUARANTEE
"Our invoice shows charges for this repair job only. We guarantee only that the parts installed by us will perform satisfactorily under conditions of normal usage for a period of ninety days after date of repair (unless indicated differently on the face of this invoice). Except as expressly provided above, there is no warranty or guaranty of merchantability, or fitness for a particular purpose, or of any other kind, express or implied, with respect to the services performed or parts furnished by us. We do not, of course, make any guarantee with respect to any other parts. If repairs later become necessary due to other defective parts they will be charged separately. Should guarantee service be needed it will be performed during normal business hours. Emergency or after hours in warranty service is subject to a surcharge. This warranty is void if damage, repairs, or adjustments are made by anyone other than GARAGE DOOR CO REPAIR PROS without our prior approval. Service will be performed at the same location as the original service."
Minor scratches and surface imperfections in shipping and handling are NOT considered defects. Touch-up paint may be used. Metal doors cannot be cut to fit an uneven floor -- there maybe gaps under the door.
Nicks, scratches, splinters, and rough spots are not considered defects. Owner MUST sand, putty, and clean before painting with not less than two coats of exterior grade paint (or stain per manufacturers specifications) on both sides within ten days.
RETURN & EXCHANGE POLICY
Most items are guaranteed for one year from the date of purchase with a ninety day shop labor guarantee, if applicable. When the manufacturers warranty exceeds that shown above extended warranty service will be subject to the terms and conditions of manufacturers warranty. Most items purchased at the shop are sold on a no return basis. Be sure you purchase only what you want. All electrical parts are subject to no return and no exchange (except exact replacement if defective). Similarly, custom ordered parts are subject to no return and no exchange. Non-electrical parts in "new condition" may be exchanged for equivalent value parts within ten days. Accepted returns are subject to a 15% restocking charge. Shipping/handling charges are not refundable. Customer is responsible for shipping charges to return parts.
FOR MANUFACTURERS WARRANTY - SEE OWNERS MANUAL & INSTRUCTIONS
We provide garage door sales, service & installation N/NW Chicago and Suburban IL Skokie based - NOT a franchise Fast & fair torsion spring, gears, garage door & opener repair
Angies List super service 2010, 2011 & 2012
BBB rated A+ and Accredited