Garage Door Co Repair Pros has received the following information from Amarr regarding Jeld-Wen garage door warranty claims. As we posted last year Jeld-Wen STOPS production of ALL garage doors

Updated JELD-WEN Warranty Claim Process

Memo 17-12
March 29, 2012
Effective immediately, the warranty claim process for all future JELD-WEN warranty claims will be handled by JELD-WEN.  Amarr will continue working to close all existing, open warranty claims with JELD-WEN.
JELD-WEN® no longer manufactures garage doors and does not have a supply of replacement components to address your issue.  However, you may be entitled to another form of assistance from JELD-WEN.  In order to determine an appropriate remedy in your case, please contact JELD-WEN directly.  You will need your original purchase documents or other proof of purchase for the garage door in question so JELD-WEN can assist you.
For Warranty Claims, contact JELD-WEN at:
JELD-WEN Composite Garage Doors
250 East 8th Street
Dubuque, IA 52001

We do not have any open warranty claims on Jeld-Wen doors at this time for the Chicago, IL area.