The new Liftmaster models 8550 & 8360 require Homelink version 4 in your car in order to accept the signal from your built in car remote. Many cars 2009 and newer meet this requirement. However many of our customers have cars prior to 2009 which will require an adapter module from Liftmaster to work with these new systems - this adapter is NOT yet available. We are currently advising customers with older Homelink cars to wait on the purchase of the new systems until we can provide the adapter to work with your car.

Since the new MyQ series Liftmaster garage door openers use different remotes (and different frequency) some accessories are still not available. We will be providing the opner systems and accessories to our local customers (N/NW Chicago & suburbs) only during the initial roll-out of these products.

Please contact us at www.gdcorp.com with any questions or concerns.

Comments

James replied on
I am a door and opener installer. I installed one of these new openers (LM8550) This would not program to a 2010 BMW X5. I am stunned that Chamberlain would make a product with such a major oversight. I will not sell these new models (8xxx series LM) until the problem is fixed. much of my time was wasted attempting to program this homelink, i had to give an extra remote for free. Real nice how much i bragged and talked about this new opener, just to find it has this MAJOR flaw.
lisa keigher replied on
I am a customer and this is exactely what happened to me. The installer gave me a new opener because after wasting time trying to program he had no answers. I would never have bought a lift master if I knew that this would be the result. I also spent many hours and still have not been able to get an answer from liftmaster. I spend several hours on hold to just feel frustrated. I will make sure that I tell everyone that I know not to buy a liftmaster.
James Mason replied on
hey Lift Master- your new opener(s) are not Homelink compatible. So quit lying. So everyone needs to go buy a new 2012 vehicle to make it work with the new 8550? Nice engineering. I have always liked lift master, but this opener is more like a Genie in my opinion. Don't release a new product until it actually works. "making access EASIER" is your motto. Well, since you cannot program the homelink to this new op, you are actually "making access difficult" lmao We all know Genie Exelerator is garbage. Please don;t let that happen to your new products. Maybe you could include some note about this in the instructions? DUH.
Kaylea replied on
That saves me. Thanks for being so senislbe!
Charles Nellist replied on
I have a 2112 GMC that wont work with my new liftmaster...It will not work with my 2009 lexus either Lexus has homelink Wont program Needs repeater GMC has Lear car2u which wont work without repater 40$+doaalrs My Opener has Battery BU and the repeater needs 110v.....DUH If power out....the repeater is out so Battery BU wont work I purchased the most expensive unit and I am out the money unless lowes will take back. Chamberlian can not tell me which unit will work.
Brian Schmidt replied on
JUST PURCHASED THE CHAMBERLAIN LW5000EV FROM LOWES BECAUSE BOTH OF MY CARS (2011 FORD FUSION AND 2004 LAND ROVER DISCO II) HAVE HOMELINK - THINKING I COULD PROGRAM EACH CAR TO ACCEPT THE NEW REMOTES. I CAN'T GET IT TO WORK ON EITHER VEHICLE. THIS HAS WAISTED MY TIME AND HAS ONLY UPSET ME. CHAMBERLAIN POINTS THE FINGER AT HOMELINK, AND HOMELINK POINTS THE FINGER AT CHAMBERLAIN…GREAT, NOBODY'S RESPONSIBLE FOR THEIR PRODUCT. WHAT A WAIST OF MONEY!!!
James Byrd replied on
I have a 2012 ford fusion sel and it will npt work in my car what so bad the tech was ready to pull out hos hair never could get mind to work either.Mind is the battery back up.. It works ok with the remote. Have not looked into settings it up with my lg 950 flex phone
blood replied on
maybe its because your gmc is from the future
Angie replied on
Ha, Ha, I wondered if I was the only one that noticed his futuristic vehicle.
Amy replied on
I have a 2013 Ford Fusion and my homelink wont work with my Liftmaster so newer doesn't matter. Nice to know I paid for an option on my car I can't even use.
Marc replied on
Yesterday installed ML8500 and have 2012E350 & 2014ML350 could not program home link, not compatible and Installer told me it should work follow the auto Manual, I did without luck. installer recommending Repeater Kit, but I am not sure it is going to work. Lift master name has been changed to Lie Master.
Frank replied on
Don't rush out and buy a 2012 car just yet. I just installed a Liftmaster 8500 and it wont program to my wife's 2012 Nissan Murano. It did however program to my 2013 Ford Fusion.
Michael replied on
https://www.facebook.com/notes/liftmaster/faqs-about-the-homelink-repeater-kit-for-liftmaster-models-8360-8550/221439917914472
gdcorp replied on
James -- This was our concern when we checked with Liftmaster about Homelink problem. We have been assured that the "repeater" will be available soon but have no actually dates and we have not gotten a sample for testing yet. Our post was an attempt to help others realize that there is a very critical problem with these new systems.
Tassilyn replied on
This site is like a clssaorom, except I don't hate it. lol
Bryce replied on
I Install 8500 today. I live in USA , but used the Canada setup. I have a 2015 Mercedes C300. Cleared all codes. Then held button 1 until yellow light comes on. Then release the button and press and hold the button on your remote for ~2 second and then release. Green light should flash green. Then press remote for 2 seconds and release. Light should go out. If programmed correctly when you press the button on Homelink it will flash green and the door will open. I programmed all 3 buttons on my car to the garage.
shopxtreme replied on
Very much helpful topic sir, i like that and i want to say that i am totally agree with you.
LiftMaster replied on
Hi, folks! There seems to be a bit of confusion regarding HomeLink compatibility with the new Security+ 2.0 technology. I'd like to encourage all of you to visit the link provided below and take a look at the LiftMaster Service Bulletin regarding the HomeLink repeater mentioned in this blog. The repeater is available now at Tech Support at the number mentioned on the Service Bulletin. http://www.facebook.com/notes/liftmaster/homelink-repeater-kit-for-liftmaster-models-8360-8550/221439917914472 As always, we appreciate the feedback from our LiftMaster community and we stand behind our dealers all the way. Don't hesitate to contact us with any questions at [email protected]
John Wallace replied on
It is unbelievable to me that my 2012 GMC Yukon Denali, did I say 2012??, is not compatible with the Liftmaster 8550. Did I say "unbelievable"?!!!!!! But Liftmaster's rude support line did tell me I can buy a $40 repeater for EACH of my two openers and then it will work fine. Get this...I bought the "battery backup" version, but if the power goes out, you CAN NOT open the door because this "repeater" thing plugs into a house outlet!!!! What a rip off. I feel completely robbed by LIftmaster. What a pathetic design...and they took me for two of them!!!!
Kevin Campbell replied on
It could be worse. You could have bought 3 of them like I did. So now I need a repeater for my 2007 Yukon with the LearCar2U transmitter and another repeater for my wife's car with the Homelink System. And of course if we LOSE POWER THE 8550 BATTERY BACKUP DOES NOT WORK FROM OUR VEHICLES. Heres another kicker. Liftmaster says don't plug the repeaters into the outlet that controls the opener due to potential interference. I only have one other outlet in my garage that will now be filled with repeaters. Now I have to call an electrician to put another outlet in my garage!! Liftmaster screwed up on this one. What kills me is that my truck was able to control my old lift master openers and if you go on their website it clearly states that my Yukon is compatible with the new units.
Rick replied on
Does anyone have a homelink car that works with the new liftmaster openers without the repeater?
Rita Sabol replied on
I am getting new garage doors and would like new garage door openers. But what I am reading about Lift Master and all the problems the consumers are having, I don't know if I want a Lift Master. Can you tell me if a 2012 Toyota Prius and a 2016 Acura RDX would be able to use your opener without the Repeater Kit. Thank you.
gdcorp replied on
If both vehicles are Homelink (NOT Car2U) then you should be good without the repeater.
Tom replied on
No! This is not necessarily true! My 2012 Mazda CX-9 is Homelink compatible (and works with a different Homelink opener), but will not program with the new LiftMaster opener. Our 2014 Audi, however, does work with the new LiftMaster. I suspect your new Acura will be okay, but would not count on the 2012 Prius.
Chuck replied on
My new Liftmaster does not work with my '12 CX-9 either nor my wife's 2009 Lexus.
Matt Landolfi replied on
I just installed the LM 8550 and the homelink works fine in my 2011 vehicle. The opener was easy to install, and is super-quiet. Best opener on the market.
J S replied on
I had an 8360 installed recently and am not able to program it to our 2010 Subaru. However, it works in our 2012 Audi. I called the number on the Facebook page and the woman I spoke to at Homelink was friendly enough, but told me neither car qualified for the free repeater. I'm now searching around for the cheapest repeater I can find online, having already spent $550 to have the opener installed. So just be aware that although the facebook page says "most vehicles 2006 and newer" does not mean all of them.
Very Disappointed replied on
To advertise model #349544 as homelink-compatible is borderline fraudulent when it requires a $50 repeater accessory to work with most vehicles. Why is there not a software setting to disable Security 2+ to enable the opener to be backwards compatible? Do HomeLink and Chamberlain have a joint partnership is selling the repeater? This is just disgracefaul and taints an otherwise truly excellent product. And why was it too troublesome for Chamberlain to note this "minor" detail in the instructions so customers wouldn't squander hours trying to program their "obsolete" (2006) Homelink-equipped vehicles?
George N. replied on
I was provide the repeater for the HomeLink by Chamberlain because of the wording. I was also told that the repeater made by Chamberlain for the Lear Car2U was made by Chamberlain and would cost $24.99 plus shipping. I am sure they will not provide me with both.
Derek replied on
This is all very timely and enlightening. I am supposed to get the LM8550 installed tomorrow morning. And I have a 2000 Acura with Homelink. So obviously based on what's been written, i would have had problems if i had proceeded. - NOT going to happen now. At least not with Liftmaster.
Casey Richwine replied on
The problem isn't with Liftmaster guys. I'm a dealer in Kansas and we had meetings with LM reps today about the new models and the homelink issue. As they explained to us....some of the 2009+ models will work. However, some vehicles in those years weren't necessarily built with "homelink." Some had a different system installed. The repeater will fix the issues with homelink but not with the other system. I believe the other system was referred to as "click to open," or something similar. My attention was brought to the issue when installing the 8550 in my home and not being able to program my 2009 Chevy to the opener. The problem with the other system never being able to be programmed to the 8550 is due to the system's manufacturer not paying liftmaster for the rights to be included on the usage of their products. Liftmaster sued this company over the money issue. They were going to put out a repeater for the system, but due to the non-payment for rights, they never developed a repeater to make it compatible with the 8500 series. If any of this info is incorrect, liftmaster can feel free to correct me. I hope I haven't confused anyone moreso than they already are. Yes Liftmaster should have designed the new ops a little better to be compatible with back models like the optional transmitters are on the new models, but they could have never foreseen the issue with car manufacturers using a "cheaper" version of homelink that wouldn't pay for rights to work with the new 8500 series openers.
Casey Richwine replied on
On another note, to the person that said these openers are no better than genie.....I'm shocked, and apparently that person is deaf as anyone can be. This new series of Liftmaster has made openers more controllable through the smartphone, more secure through the options available and more "budget friendly" through upgradable options. Liftmaster has again made the already exceptional system, more homeowner pleasable and usable. I applaud them for being so technical with the gateway and with the in-home light control options. This can only lead to more technology being put into the garage door business. Lets hope they can get the gateways to be able to in-home security cameras like I hear they are working on.
Fran replied on
I just had the 8550 installed only to find out that it is not compatible with my 2005 model car. The seller of the product had to have known about this problem but did not tell me. Homelink says it's not their problem and Chamberlain wants to charge for the repeater. The installer told me to just use the remote. THIS IS JUST PLAIN WRONG.
gdcorp replied on
Fran: I can assure you that GDCORP did not install your new system as we warn all customers about this problem prior to accepting an order for these new systems. We are still awaiting the 855LM Homelink repeater module which should solve this problem (be it at an additional cost) as long as your incar system is Homelink but have not been able to purchase any from LiftMasster since we began trying last October.
Fernando replied on
All, I had purchased the Chamberlain 3/4-HP MyQ Belt Garage Door Opener with Battery Backup (Liftmaster 8550 equivalent) from Lowes a few weeks back. Worked great, but could not get it to program into both Homelinks (2004 and 2005 Toyotas) we have. So I took it down and returned it. Went and purchased a Genie that turned out to be a dud. So now that I'm pondering repurchasing the Chamberlain, I called their support number and was transferred to the Homelink personnel in Arizona. Talked with a nice lady who went ahead and waived the purchase fee for the repeater, though I did pay for S&H ($7.00). She did state that the repeaters are currently back order until the 28th of January.
gdcorp replied on
Fernando: I spoke with Chamberlain customer service this morning and while I was on the phone the back order date was changed for 01/16/2012 to the 01/28/2012. It should be noted that we have been unable to obtain the repeaters either from Chamberlain directly (we are an authorized dealer) or through other distribution channels since our original post about the new systems last October. I am awaiting a reply from our sales rep as to what the real inventory status is on these modules. I have yet to find anyone who has received the module!
Fernando replied on
Here is the email response I got after speaking with the representative: Dear Fernando Thank you for contacting HomeLink. Following is a recap of our conversation. If you need further technical support please reference Incident number (Reference Number xxxxxx) when contacting us so we may assist you further. Question -How do I program to my Homelink? Answer -The repeaters are on backorder until 01/28/12 and will be delivered within 5-7 business days after that date. Your order number is 00000000. Thank you for choosing Homelink. I hope this will resolve your programming issue. If you need further assistance, please provide a good time to call you or you can reply via email. Please visit us at out website www.Homelink.com. Thank you for choosing Homelink Sincerely, Homelink Product Support
Fernando replied on
All, I got the Homelink repeater today and went ahead and installed the Chamberlain HD920EV I got from Home Depot this evening. I assembled it and got it working on the ground just in case this Homelink repeater thing didn't work out. I followed the instructions that came with the repeater and thank goodness it worked. I went ahead and removed the Genie 1500 that I've had to return previously and installed the Chamberlain. Once everything was installed, programming the Homelink buttons in the vehicles was easy. Something I noticed: The repeater instructions state that you should program your Homelink buttons with the included one button remote prior to plugging in the repeater itself. Well, I did it before and after with no ill effects. Also, the Homelink programs with a rolling code from the repeater remote. This was a concern as I did not know if the signal from the Homelink to the repeater was going to be either rolling code (encrypted) or plain (non encrypted). When you press the Homelink button, it flashes quickly in rolling code mode (310Mhz vice 315 or 390MHz). For those of you waiting for it to arrive, hope you get it soon.
Bruce C. replied on
My wife and I both have Harley Davidsons with Harley Davidson Garage door open/close units in our bikes that send a signal to a receiver in the garage that connects to the "bell terminals" on the opener unit. I found out AFTER I purchased the "My Q" opener unit that it would not accepy ANY commection other than the "MY Q" control panel. My 2006 Buick Lucerne would NOT program either.No mention of that anywhere on the package. WTF??? I am all for better technology, but it should be backwards compatible with older things!
Steve Pepin replied on
Bruce, If you are still having the issue with your Harley receivers not being recognized by your MyQ opener, we have been providing a cost effective solution for some time now. We offer both a modification service which adds a Security+2.0 module inside your existing Harley Davidson receiver, as well as a Plug-n-Play inline Security+2.0 module that can be connected to your receiver externally. Either solution will enable your HD receiver to be fully compatible with any Security+2.0 opener (LiftMaster, Chamberlain, Craftsman Assurelink, etc.) Visit www.CreativeAccessSolutions.com for more info.
Steve Pepin replied on
We've now added a Universal Interface Module to the site. It's the same as the inline module, but it has longer wires with stripped, tinned leads. It can be used for interfacing just about any type of legacy device with your Security+ 2.0 garage door opener. Such devices include universal receivers, aftermarket receivers, fingerprint scanners, home automation/alarm equipment, etc. Just about anything with a relay or dry contact output can be interfaced with the Security+ 2.0 openers with this module. It's being introduced with a special 10% discount for a limited time (from now, through March 2015). Check out www.creativeaccesssolutions.com for more info!
John replied on
I just purchased and had the LM 8550 installed had professionlly and then just found out that the homelink on my car is not compatable with the opener. I have a 2009 infiniti G37 and called homelink and they said it is not on theeir list. I called LM and they told me that they do not have the repeater kit and to call Homrlink for the free kit if my car is on the list? This is like passing the buck and I think it boils down to letting people know there is an issue with the homelink system in the first place so people can have a choice instead of sucking them into getting one of these openers to find out they are not compatile.
George N. replied on
I just had the LiftMaster 8360 installed, $437 later I learn that neither of my 2006 vehicles, GMC Sierra Denali and Audi S4, qualify for the free repeater after calling HOMELINK. It will cost $50 plus shipping for the repeater. It clearly states that the 8360 is HOMELINK compatible on LiftMaster's website. There is no asterisk noting that it is not compatible with some vehicles which I believe to be borderline false advertising. I called LiftMaster (Chamberlain) customer support, 1-800-528-9131, and the representative was very helpful. She is sending me a FREE repeater kit so that my HOMELINK will work in the vehicles. It was frustrating but at least this is a reputable company and they are taking care of me as a customer. Also the door openers with a yellow program or learn button will not work with vehicles with the Lear Car2U openers, they look the same as the HOMELINK, the difference is the manufacturer and the HOMELINK has one LED light above all three buttons and the Lear has three lights with one above each button. The HOMELINK learns the code from the Garage Door Opener transmitter. The Lear does not learn the code, it uses it's own code. There is a repeater at www.learcar2u.com for sale with these vehicles, ie my 2012 GMC Sierra 4X4, which is not compatible with the LM 8360. This Lear repeater is $24.99 plus s&h. I am sure I will buy one of these sooner or later, but not right now. And I was told today that the MyQ has a service fee, but I have yet to find the cost.
Joseph Valdez replied on
Today, 30 May 2012 I had a Garage Door company come out and replace my Garage door opener. I told the young man that I had a 2012 Mercedes E350 and a 2012 Lexus RX 350 both with Homelink, but before he told me what he had to offer I wanted him to verify before install that the unit would be compatible with both vehicles like my old Genie PowerMAx2. He called homelink and he was told that LiftMaster model 8550 Belt Drive would work. He installed it in a hour and tried for two hours to get it to link up with my new Lexus and gave up and left telling to call Lexus. I called his office and complained they gave me Homelinks number, no help I called back and got Liftmaster number and talked to tech support and they said I had to get a repeater. But had to pay for it. I called the office of the installer and told them I wanted it removed or figured out, the owner told me that my $30,000 and $40,000 cars had olld equipment in them. I had to let him know that one car was $60,000 and the other was $58,000 and when you spend that much money on a car you exspect to use the three stupid buttons in the car to open the dam garage door. He agreed and I will be either getting a diffrent opener or he will get a repeater and see if that works. The Mercedes workrd like a charm. If they say somthing will work their name is on the line!
Alex F replied on
Talk about a first world problem...the world isn't going to come crashing down just because you have to use your hand held remote controls in your $60K cars.
Dave replied on
I am a door dealer and recently installed a 8550 for a customer that has frequent power outages. Thought the battery backup was going to be great. Come to find out his car (Homelink) won't talk to the 8550 MyQ. I attempted to get a repeater for him but was told the homeowner needed to get it. How stupid is that? He called me to fix his problem and now I have to tell him he has to fix it himself. And I don't think anyone has mentioned that when the power goes out, the 8550 may still be able to function but the repeater will be plugged into a dead outlet. How's that going to work? Means he has to carry around the 8550 remote for those times his Homelink won't be able to transmit through the unpowered repeater. Poor, poor design. Liftmaster not only left the homeowner hanging, they've made their dealers look like rank amateurs. Bring back the 3850 so that we can fill our customers needs.
tom replied on
very poor planning on this one, reminds me of the Genie Chainglide that was out for only a few years before it was pulled.
Ephone1 replied on
I had a 8550 installed on November 1. I did a little research and saw this model was HomeLink compatible. What I didn't know was that my 2011 Yukon has Lear's Car2U, not HomeLink. I ordered the repeater from Lear, but I doubt it will work with my wife's 2007 Acura MDX - meaning I will have to buy two repeaters! LiftMaster's facebook link is pure PR garbage! They try to spin it to sound like their offering repeaters is a real favor to their customers. Also, they claim they gave this info to the Automakers in 2007 - even so, most cars go through a five year product cycle, so an update to built-in car openers was pretty unlikely. I guess we all got screwed because they will continue to sell their openers regardless. What a shame. If I was a competitor, I would tout wide compatibility with built-in openers in most models.
Mark replied on
I have the same problem as everyone else 2011 Tahoe and Lexus 330 and both needed repeaters from Lear Car2U and Homelink. paid 7 for Homelink for Lexus and 24.95 for other- wow this is great- what a joke- dealer played dumb and manufacturer blamed the car manufacturers on issue- both were glad to receive payment and ship product. should have been sent for free
Mark replied on
Edelin Door in St. Louis was dealer that failed to mention incompatible with vehicles

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