Garage Door Co Repair Pros has received numerous customer calls regarding the MyQ outage which occurred 06/07/2018 and lasted until 06/08/2018. In fact our own MyQ openers began failing at 1340 CDT 6/07/2018. Liftmaster reported on 06/07/2018 at 1656 CDT via email that they were aware of the problem and subsequently issued the comment below to explain the problem:
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Garage Door Co Repair Pros has received numerous customer calls regarding the MyQ false push notifications 4/28/15. Liftmaster reported on 4/28/15 via email that they were aware of the problem and subsequently issued the comment below to explain the problem:
Garage Door Co Repair Pros receives calls on a regular basis from customers seeking a new remote for their Intercontinental Dynamics ESP Micom remote control transmitter (usually model T-9) and occasionally a M-9 receiver. The manufacturer has been out of business for over 20 years. There has been one after market clone transmitter but we have found it to be highly unreliable and poor quality. The universal remote controls (ie Clicker Corporation or Liftmaster 385LM) will NOT work with an ESP Micom receiver.
Every year about this time we see a sharp increase in the number of drive gear and sprocket failures in garage door openers. We have customers asking "Can I get just the large plastic gear by itself?" Most of these customers have seen "cheap" aftermarket gears on the internet. Many of these gears are made in Venezuela or other aftermarket sources and include just the large gear and not the drive gear on the motor shaft. These will work for awhile but if put any value on your time you should always change both gears at the same time and be sure to lubricate them well.