FAQ's

The new Liftmaster myQ opener models 8550 & 8360 and the Chamberlain and Craftsman DIY models maybe controlled by a smartphone. This feature is part of the internet gateway option (requires an annual subscription of $14.95/year). The first year of the subscription is included with the purchase. Today an update was available for Android devices. This update cannot be installed since it has an invalid code signing signature per Google.

We have been waiting for Liftmaster 855lm Homelink repeater modules since our post last fall.  Has anyone actually received stock on this product - and how well does it work?

Every time we try to order these they are on backorder (new date is 01/28/12) but there is no confirmation for Chamberlain that they will have enough stock on this date to fill the back orders.

Would appreciate feedback from any dealers which have tried the module.

In observance of the New Years holiday we are providing emergency garage door service in the N/NW Chicago and suburbs only from 4pm CST Saturday 12/31/2011 only until Monday 01/02/2012 at 7am CST. You may still visit our website at www.gdcorp.com for faq's, instructions or to schedule service

We suggest calling or send your service email request now if you would like service on Monday. Calls are routed with a preference to the date and time of the original request.

In observance of the Christmas holiday we are providing emergency garage door service in the N/NW Chicago and suburbs only from 2pm CST Saturday 12/24/2011 only until Monday 12/26/2011 at 7am CST. You may still visit our website at www.gdcorp.com for faq's, instructions or to schedule service

We suggest calling or send your service email request now if you would like service on Monday. Calls are routed with a preference to the date and time of the original request.

The new Liftmaster models 8550 & 8360 require Homelink version 4 in your car in order to accept the signal from your built in car remote. Many cars 2009 and newer meet this requirement. However many of our customers have cars prior to 2009 which will require an adapter module from Liftmaster to work with these new systems - this adapter is NOT yet available. We are currently advising customers with older Homelink cars to wait on the purchase of the new systems until we can provide the adapter to work with your car.

A massive power outage has hit the Chicago and suburban areas due to the storms last night. We are already getting the panic calls from those who cannot figure out how to get out of their garage. All garage door openers sold in the U.S. since the 1970's MUST have a manual release by UL requirement. This is usually a red string (a chain on some old units) located near the connection of the garage door opener arm to the garage door. In openers made after 1982 you simply pull down on the release sting and lift the door manually.

Many homes have been broken into and burglarized by thieves using universal controls that open the garage door by reading the access code in the opener. Rolling access code technology is one way to protect your home, family and belongings against thieves and intruders. Rolling access code technology changes the code of your automatic opener after every use, so the thieves' universal controls are rendered useless. All new residential garage door systems which we have installed in the Chicago, IL area have been rolling code since 1997.

In order to prevent damage (rusting) caused by foreign matter adhering to the garage door, the door should be cleaned at least twice a year (normal environments) or 4 times a year (coastal environments). The garage door may need to be cleaned more frequently if road salt accumulates in a winter climate. The garage door should be wiped down with a mild household detergent and rinsed with clear water.

Note: Be sure to clean behind stop molding on the sides and top of the door.

The use of coupons in the garage door industry is becoming more common with the tough economy.  Many of our competitors in the Chicago, IL area use coupons ($10 off any garage door  spring repair, $25 off any garage door, etc).

We do not use coupons, "sales" or other gimmicks to sell our products and services.

We offer "Simply Competent Service at a Fair Price" tm  -- our motto "NEVER A COUPON REQUIRED" tm

When you garage door won't work from the remote controls but works properly from the wall console inside the garage you need to check the lock or vacation switch.