Garage Door Corporation

Frequently Asked Questions

Our telephone hours are 7 am to 6 pm (CST) 7 days per week.

FAX: (888) 823-8944 FAX toll free or in ILLINOIS (847) 823-8944 FAX

• Do you provide a FREE ESTIMATE?

            YES we provide a free on-site estimate for all new garage doors. Contact us for pricing for repairs and opener installation.

• Do you sell PARTS?
• Do you have any COUPONS ?

• What PAYMENT methods do you accept?
  • Cash Station / STAR - counter sales ONLY
  • Check - Business or personal (locally)
  • Check in advance (for mail order)
  • COD
  • Discover/Novus
  • Master Card
  • Visa
  • WE DO NOT TAKE AMERICAN EXPRESS
  *** NOTE: We require a SWIPE on credit card sales over $250 - we have mobile swiping units for cardholder & our protection *** 

Please do NOT include your credit card information in your E-Mail. Due to security concerns we suggest that you call or fax your payment information after your order has been verified to reduce the chance of credit card fraud.

• What are your PAYMENT TERMS?

  We generally require payment in full at time of service. Net 7 day billing is provided to established commercial/condo accounts. We try to keep our pricing fair by insisting that payment is received promptly. In most cases we ONLY take payment upon completion of the job - a deposit maybe required for custom wood or carriage style garage doors or when the job price exceeds $2000. This deposit maybe made by credit card so you are assured that the work will be performed consistent with the written proposal which we have provided.

  *** NOTE: We require a SWIPE on credit card sales over $250 - we have mobile swiping units for cardholder & our protection *** 

• How do I program the remote built in my car  HOMELINK  ?
• Do you honor my HOME WARRANTY?   -  we do honor most home warranties - call us for details
• How do I adjust the SAFETY IR BEAMS - my door won't close from a remote ?
• What is your WARRANTY?
• Do you sell GARAGE DOORS ?
• How can I get some LITERATURE ?
• Where are the INSTRUCTION manuals ?
• Is my door SAFE?
 
• Can I PAINT my steel door ?

• Why don't I see a SHOPPING CART?

            To ensure you get the correct parts and to reduce the chances of credit card fraud we do NOT use a shopping cart - Please contact us for personal assistance! -CONTACT US

• Do you give REFERENCES?
• What is your PRIVACY STATEMENT?
• What is your SERVICE AREA?

Return to SITE CONTENTS  (our home page)