Tips

Are there any frayed or worn strips hanging loose from the spring system of your garage door?

SAFETY TIP: If the cables that attach from the spring system to the bottom bracket on either side of your garage door have frayed or worn strips hanging loose, your cables are in danger of breaking, which could cause serious injury or property damage. Have the cables inspected immediately by a trained professional who is aware of the potential dangers from spring tension.

When you garage door won't work from the remote controls but works properly from the wall console inside the garage you need to check the lock or vacation switch.

In the cold weather many customers find it frustrating when the garage door won't close. We have received over 50 calls in the past 10 days in the Chicago area that go something like this :

We all know that there was record snowfall in the Chicago area last week. What is truly amazing are those customers who have an alley garage and request service to their garage door even though there is not a chance of getting a service vehicle down the alley. This is especially true within the city of Chicago but is happening to a lesser extent in the suburbs.  We had a customer with over 3 feet of snow in the alley and wondered why we could not service their door. Please clear the snow before scheduling a service call or installation. Thanks.